Useful Websites - Ombudsman & Watchdog Bodies

This page was last updated on Saturday, November 20, 2010

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• Air Users Transport Council   The UK's Consumer Watchdog for the Aviation Industry.
  

• Energy Watch - Gas & Electricity – is now part of Consumer Focus, Energy Help & Advice 

• Financial Ombudsman Service
  The independent service for settling disputes between businesses providing financial services and their customers.
  

• Internet Watch Foundation
  IWF are working with the Internet industry, police and government to combating images of child abuse online

• National Consumer Council - merged with Energy Watch and Post Watch to form Consumer Focus
• Office of Fair Trading
  

• Ofcom - Communications Regulatory
  

• Ofgem -Gas & Electricity Regulatory
  

• Ofwat – Water Services Regulatory
  

• Phonepay Plus 

  Phone Pay Plus (previously known as ICSTIS) is the UK regulatory body for the premium rate products and services you can buy through your landline phone bill or mobile phone account.
  
• PostWatch – is now part of Consumer Focus
  

• Press Complaints Commission
  The Press Complaints Commission is an independent body which deals with complaints from members of the public about the editorial content of newspapers, magazines and their websites. Their service is completely free to the complaint, quick and easy.

• Passenger Focus
  Protects the interests of rail, bus, coach and tram passengers in England

• OTELO Telecommunications Ombudsman
  

  Otelo is the Office of the Telecommunications Ombudsman. Their role is to sort out disagreements between public communications providers and consumers using their services. The service is free and independent.

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